Preview (15 questions)
1 Question
30 seconds
Q.

The word 'Retail' has been derived from the ______ word.


Latin

Dutch

English

2 Question
30 seconds
Q.

The functions of management start with ______.


Buying

Planning

Organizing

3 Question
30 seconds
Q.

A retailer is a person who sells the goods in a ________ quantities.


Large

Small

4 Question
30 seconds
Q.

Which of the following tests measure a person's capacity or potential capability to learn and perform a job?


Aptitude test

Proficiency test

Interest test

5 Question
30 seconds
Q.

This represents how a retailer is perceived by consumers.


Image

Sales

Profit

6 Question
30 seconds
Q.

________ component allows the retailer to offer the employees safety and security.


Fixed

Fringe benefit

Variable

7 Question
30 seconds
Q.

Many retailers have improved their operation productivity through __________.


Computerization

Outsourcing

Both

8 Question
30 seconds
Q.

Which of the following is a key task for both large and small retailers?


Risk management

Crisis management

Inventory management

All of these

9 Question
30 seconds
Q.

Insurance against ________ risk is more important due to government rules.


Production

Environment

Technology

10 Question
30 seconds
Q.

_________ gives the nature and requirements of specific jobs.


Human resource planning

Job descriptions

Job analysis

11 Question
30 seconds
Q.

What acts as a cornerstone in maintaining the competitiveness of the company?


Defining capabilities

Market focus

Holding stock

12 Question
30 seconds
Q.

_______ analysis compares the strengths and weaknesses of a firm against the opportunities and threats in the external environment?


Environmental

SWOT

Business

13 Question
30 seconds
Q.

Computerization helps retailers to complete the tasks within a short period of time.


True

False

14 Question
30 seconds
Q.

_________ is the next step after recruiting the retail personnel.


Supervision

Compensation

Selection

15 Question
30 seconds
Q.

In retail, there is no direct interaction with the customers.


True

False