The word 'Retail' has been derived from the ______ word.
Latin
Dutch
English
The functions of management start with ______.
Buying
Planning
Organizing
A retailer is a person who sells the goods in a ________ quantities.
Large
Small
Which of the following tests measure a person's capacity or potential capability to learn and perform a job?
Aptitude test
Proficiency test
Interest test
This represents how a retailer is perceived by consumers.
Image
Sales
Profit
________ component allows the retailer to offer the employees safety and security.
Fixed
Fringe benefit
Variable
Many retailers have improved their operation productivity through __________.
Computerization
Outsourcing
Both
Which of the following is a key task for both large and small retailers?
Risk management
Crisis management
Inventory management
All of these
Insurance against ________ risk is more important due to government rules.
Production
Environment
Technology
_________ gives the nature and requirements of specific jobs.
Human resource planning
Job descriptions
Job analysis
What acts as a cornerstone in maintaining the competitiveness of the company?
Defining capabilities
Market focus
Holding stock
_______ analysis compares the strengths and weaknesses of a firm against the opportunities and threats in the external environment?
Environmental
SWOT
Business
Computerization helps retailers to complete the tasks within a short period of time.
True
False
_________ is the next step after recruiting the retail personnel.
Supervision
Compensation
Selection
In retail, there is no direct interaction with the customers.
True
False
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